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Custom Policy

Custom Policy

About Custom Ordering

If this is the first time ordering from Focus Fitwear, in order to ensure proper sizing it is highly recommended to request a sample sizing of the items you are interested in purchasing. Although there is a sizing chart available, that is not a sure guarantee of the fit of the garment.

Your Focus Fitwear apparel will be made using the colors you specify. The colors of fabric may not always be an exact match to the colors as seen on your monitor, so it is recommended to ask for a sample swatch of fabric before confirming your order.

Custom sizing other than the standard sizes available will incur an additional $15 charge.

As soon as your order is submitted, your Focus Fitwear custom apparel is immediately put in line to be produced, so we are unable to accommodate requests to cancel or modify your order.

A deposit will be required in order to receive samples; the amount is determined by the amount of samples requested. Once samples have been returned the deposit will be refunded, or can be used as partial payment for your order.

Focus Fitwear will ship samples; client is responsible for the return of the samples in new condition, unwashed, with tags, and in packaging.

If samples are returned without proper tags and packaging a 20% restocking fee will be charged.

All Custom colored apparel is non-returnable, unless there is a manufacturing defect.